Support

Questions, answered.

Shipping, returns, the credit, the candles — and how to reach a human.

F.A.Q.

How does the Discovery Set credit work?

Every Discovery Set includes a $50 credit toward a full-size 60 ml Eau de Parfum. Your personal code arrives by email within 24 hours of purchase. One per customer, redeemable at maisondetto.com on full-price fragrance only — not valid in combination with other offers. If your code doesn't arrive, write to us at info@maisondetto.com and we'll re-send it. Discovery Sets are final sale.

Who are the fragrances for?

Anyone drawn to them. Every composition is gender-inclusive by design — each portrait is suited to a temperament, never a demographic. Each to their own.

What are the candles made of?

A proprietary plant- and mineral-derived wax blend. 100% cotton wicks are hand-selected for each fragrance oil, for a burn of up to 70 hours.

Shipping & Returns

Shipping

Complimentary ground shipping on orders over $100 within the United States. Expedited options are available at checkout. Canada and Europe — coming soon.

Returns

Unopened full-size fragrances and candles may be returned within 30 days. Discovery Sets and samples are final sale — they are the try-first path by design.

Contact

Contact

Write to us at hello@maisondetto.com — a person answers, usually within a day. For wholesale inquiries, please mention your doors.

“Thoughtfully created to inspire moments of connection, reflection, and well-being.”
Maison d'Etto